Author: Katharine Jordan

Trinity Conferences are delighted to announce the appointment of Stephen Usher to the Trinity brand as Managing Director of Trinity Event Management – the full event management arm of Trinity Conferences. The appointment sees the amalgamation of House of Usher – event management division and Trinity Conferences. Stephen’s experience and skill in event management will strengthen Trinity whilst enhancing a one-stop-shop range of event management services. House of Usher will continue to grow and develop its accommodation and conference venue-finding division and will be headed by Elma Usher.

Stephen Usher has tremendous experience in the full event management field and there is a strong synergy between both companies in terms of passion for excellence, investment in technology and exceeding customer expectations. Stephen has just completed his tenure as chairmen of the HBAA and will remain on the Executive Committee for the coming year as Treasurer and Past Chair.

Jacqui Kavanagh, Managing Director of Trinity Conferences says “Trinity Event Management is very much part of our future development and it is our intention to ensure that all of our brands deliver a consistent quality of service, passion and expertise which I feel Stephen will deliver. Trinity has a very exciting year ahead and  I am delighted to be working with Stephen and all the expertise that he is bringing to Trinity”

Usher commented “the foundation of success of Trinity Conferences is the innovative technology and staff knowledge and training and he predicts that 2011 will be a very positive year for Trinity Event Management”

Trinity Conferences has increased its team by recruiting four new members of staff over the last three months, bringing the total number of employees to 23.

Jenny Harding, Director of Operations said: “Trinity has seen a substantial increase in the amount of business we are handling this year.  This recruitment drive has strengthened our existing teams and also given us the opportunity to train and develop the skills of staff to fulfil their potential.  We can now build on our succession planning programme so that we have a fully trained workforce in place to manage new account wins.”

The new team members are:

Jade Prosser, Conference Executive

Jade has joined the Trinity Conferences venue finding team, she previously comes from a travel industry background and has worked for Thomas Cook where her role was negotiating prices on behalf of retail.

Maria Osker, Conference Executive

Maria has joined the venuefinder.com / cbg account and has been in the events industry for 12 years.   Her previous role was a Hotel Sales Manager and she has a wide range of experience planning conferences, exhibitions and weddings hotels so has an understanding hotels and clients.

Beth Gadd, Conference Assistant

Beth has also joined the venuefinder.com / cbg account. She has worked in a sales and events office in a hotel for more than 4 years, most recently as Assistant Sales Manager with Ramada.  She has planned many events, including conferences.

Caroline Gwinnell, Conference Assistant

Caroline has joined the Pharma Meetings Team.  She has worked in various Customer Service roles in the hospitality, retail and finance industries, including with Marriott Hotels.  Her experience in these areas means that she is used to dealing with clients and responding to their needs.

The recruitment follows Trinity Conferences Investors in People Gold award, the highest IIP standard which independently assesses good management practice and positive development of staff.  Trinity Conferences is one of the few agencies in the UK to have achieved IIP Gold.

Trinity Conferences has been awarded Investors in People Gold award, the highest IIP standard which independently assesses good management practice and positive development of staff to achieve the goals of the organisation.

Trinity achieved IIP in 2010 and the additional Gold Standard was one of the company’s key objectives for 2011.   Only 293 companies in the UK have achieved the Gold Status*, therefore this makes Trinity one of the few agencies to be recognised as working to the highest standards.

Jacqui Kavanagh, Managing Director of Trinity Conferences said “We are delighted to receive this award and it’s a wonderful testament to everyone’s hard work.   The past couple of years have been very challenging for the conference and meetings industry, but we have always maintained the importance of investing in our people and providing our clients with a motivated, well-trained team.  Our core values, company strategy and vision for the future are key to Trinity’s development and we live and breathe it in everything we do.”

Sean Read, Director of EMB Excellence Ltd the enterprise and economic development company responsible for delivering business improvement services, including The Investors in People Standard congratulated Trinity Conferences on their achievements. “The Gold Award reinforces the success of the organisation and demonstrates how the Investors in People framework can help to bring about business improvement. The organisation is an excellent example of what can be achieved with a focused team, robust policies and clear leadership. By matching what people can do, and are motivated to do, with what the organisation needs them to do, Trinity Conferences has shown how employees can drive the organisation forward and improve the bottom line.”