Deborah on tour in Poland’s capital – Warsaw

I recently attended a trip with Global DMC Partners Connections (GDMCP) to experience what the historic city of Warsaw has to offer for meeting and event planners… 

Warsaw day 1 – our arrival

After an early start for the flight to Warsaw where we were met by Global DMC Partners representatives who transferred us to our hotel for the event. Chopin Airport (named after the country’s famous composer) is only a 25 minute journey to/from the city centre and there are several low cost public transport options.

Our first stopover was the Sheraton Warsaw. This hotel is in the south of the city in a quite upmarket area but only a couple of minutes from shops, bars and restaurants. It’s about a 20 minute walk to the old town (along the main shopping streets), and 15 minutes to the business district.  

Sheraton Warsaw, Poland

This large 5* hotel had a complete refurbishment last year and to a very high standard. There are 350 bedrooms & suites and even the standard ‘Classic’ rooms that we were staying in were really spacious with a large lounge area. It has a large conference centre with 12 meeting spaces over two floors (Ground & 1st Floors) and ranging in size. The Grand Ballroom holding 600 in theatre layout and 360 cabaret. It’s worth noting however that most of the rooms, including the Ballroom do not have natural light – a key consideration for some meeting planners.

There is a large central area for registrations, networking and refreshment breaks and there are three primary restaurants – the Olive is the main restaurant with buffet service for breakfast and lunch.  As well as a Tex-Mex and an Asian restaurant, there is a small 4th restaurant located in the ‘Chef’s Kitchen’ which can be reserved for small groups.

Experiencing Warsaw itself

Once we’d arrived and checked in we realised we were starving so a few of us went for lunch at a nearby restaurant. The food was interesting (minestrone soup with a poached egg in the middle) but it was very good quality, well presented and cheap! Less than £10 each for a good quality lunch in a very nice restaurant.

Everything in Warsaw was cheap. The cost of living index for Warsaw shows general costs including restaurants are about half the price of those in London, so great value.  Several delegates found time for shopping and reported some great bargains.

Later that day after exploring a little of the city we met with our hosts, for drinks before leaving for an informal buffet dinner at the Warsaw Marriott Hotel

5* Warsaw Marriott
5* Warsaw Marriott Hotel

The 5* Marriott was one of the first ‘skyscrapers’ in Warsaw and has the highest sky bar in the city on the 40th floor. It was built in 1989 (Poland’s year of independence) as a symbol of transformation. It’s situated in the business district next to the central train station and opposite a landmark building – the Palace of Culture and Science. The hotel has 21 meeting rooms with the Grand Ballroom being the largest space which can accommodate up to 700 theatre style.

Warsaw Day 2

Having declined the opportunity to join the optional morning walk at 0630 (!), we gathered for the morning session for an interesting presentation on global sales and economy.   

The Emcee for the weekend was Sam McNeil from SongDivision. As well as being a great speaker, he & his team write ‘instahits’ (songs written in about 5 minutes based on answering a few questions about yourself) and provide various musical based entertainment. This is great idea for team building or general/meeting conference interaction. The rest of the morning was the 1-1 appointments with individual DMCs who gave me an overview of their destinations and how they could assist us on future enquiries. 

Discovering Warsaw’s history

After lunch we had a choice of activities and I joined the ‘Communist Warsaw’ tour run by a great guide from the Adventure Warsaw company.  The tour was very enlightening about life in Warsaw under communist rule and included a visit to a museum showing what the workers homes were like in the 50-80’s. 

After a much needed shower, we departed for dinner at Lazienki Park. This beautiful park houses the former summer residence of the Polish royal family until the early 19th century. Unlike the centre of Warsaw, which was devastated by bombing during WWII, these buildings thankfully suffered little impact. After a 10 minute walk through the park (reminiscent of Hampton Court Palace), we were treated to a short piano concert featuring works by Chopin in a beautiful and intimate theatre. This was followed by dinner in the orangery which leads out onto terraces overlooking the park and gardens. It is an elegant and impressive location for a large group private dinner.

Lazienki Park - Warsaw, Poland
Lazienki Park

Our final day

After further appointments with the DMCs, I went on the ‘Warsaw in a Nutshell’ tour which took us to the Old Town, an UNESCO World Heritage Site. Most of Warsaw was completely flattened during the war and during the 1950’s and into 1960’s, the centre of Warsaw was completely rebuilt to look the same as it had done pre-war. So, the lovely ‘medieval’ market square with it’s old street and houses is in fact only 50 or so years old.

Walking tour - Warsaw in a nutshell
Warsaw in a nutshell – walking tour

It is a city with over 100 museums and commemorative statues and sculptures are on almost every corner, much of it linked to events during the war, including a large museum in the vicinity of the former Jewish ghetto.   

The tour then took us to Praga on the east side of the Vistula River. This is traditionally the rougher part of Warsaw but is now slowly becoming gentrified and has an arty feel to it. The banks of the river have been turned into beaches so we spent the last part of our tour having a drink on the beach whilst watching a regular Saturday massive salsa class – pretty impressive given the heat!

Our final Gala Dinner took place at the Palace of Culture and Science, which is in the business district and only 5-10 minutes by coach from the Sheraton. This enormous building was one of the first built by the communists (1955) and is therefore a divisive building. Since independence there have been calls for it to be destroyed, but this now looks unlikely.  The Palace was built for ‘the workers’ as a centre of culture, as such it houses museums and exhibitions, a theatre, cinema, swimming pool as well as bars and shops. 

Palace of Culture and Science - Warsaw
Palace of Culture and Science

The dinner was held in a large hall which looked like it could take approx 150 in cabaret layout.  The food was good although service was slow.  There was plenty of space for a stage (the SongDivison crew were providing the music) and for dancing.

In summary

Warsaw is a compact city and all the large hotels are within a short taxi ride of each other. The Old Town is worth a look if any clients have an hour or so to spare when in the city. I wouldn’t call it a beautiful city as, except for the old town, the architecture is pretty bland and reminiscent of many Germany cities having been rebuilt at the same time. However, it does have a relaxed and safe feel to it with everyone we met being very friendly, plus there are some hidden gems in this city such as Lazienki Park. 

Costs are very low throughout the city making it a good value option for anyone considering this as a destination for an event, although DMC services would probably be required to assist with some of the more unusual venues.

The Standard To Debut In Kings Cross, London

The Standard to debut in Kings Cross, London
The Standard to debut in Kings Cross, London
The Standard will debut its first property outside of the US next year. Situated in a prime location for tourists and commuters directly opposite King’s Cross and St. Pancras Station, the hotel will be housed in the historic Camden Town Annex. 


The hotel will house 226 rooms, with some including outdoor terraces and bathtubs overlooking St. Pancras Station. The destination rooftop restaurant will be accessible by an exterior lift which will give visitors stunning views over London.

Doubletree By Hilton Kensington To Relaunch As Part Of The Curio Collection

DoubleTree by Hilton Kensington to relaunch as part of the Curio Collection
DoubleTree by Hilton Kensington to relaunch as part of the Curio Collection

The DoubleTree by Hilton London – Kensington is set to relaunch under Hilton’s Curio brand in early 2019. After a multimillion-pound refurbishment the property will be renamed 100 Queen’s Gate Hotel London, Curio Collection by Hilton.


The brand first launched in the UK with the rebrand of the Trafalgar St. James London last year and the UK’s second Curio, the Lincoln Plaza London, is due to open in January, and the group also are set to launch the London Gantry in Stratford under its Curio Collection in 2020.


The hotel will have two restaurants – a brasserie offering French fusion cuisine, and Botanica, an atrium offering afternoon tea, cocktails and private dining and feature a total of 228 guestrooms and suites.



Trams To Come To Eventcity, Traffordcity

Trams to come to EventCity, TraffordCity
Trams to come to EventCity, TraffordCity

EventCity is set to have a new Tram line run past its doors in early 2020. As part of the new Tram transport links in and around Greater Manchester, this exciting new development will open up access of the venue, situated in the heart of TraffordCity, a city within a city, via public transport, connecting EventCity to Manchester Piccadilly in 20 mins. 


EventCity is the North’s largest fully flexible venue, the U.K’s leading retail and leisure destination with something for everyone and some fantastic team building activities. They also offer flexible breakout solutions, having recently built two new partnerships with Silent Conferences to offer the headsets and Evolution Dome to offer the temporary structures.


Their recently refurbished Hall 4 is a purpose built solution, 5,850sqm of space that comes with perimeter drape, carpet, starcloth, sustainable intelligent LED lighting and background sound system. Already accredited with 50001 – energy award, they are working towards the sustainable venue award, ISO20121.


The site where EventCity now stands has an interesting history. Now a conference venue and exhibition venue; men once built war-winning machines where they now have meeting rooms.  Whether you want to book an exhibition or conference venue; arrange meeting room hire; or book a gala dinner for 3,500-plus people, EventCity’s versatile venue hire is unrivalled in the North.


Warwick Hotels And Resorts Global Have Much To Offer

Warwick Hotels and Resorts Global have much to offer
Warwick Hotels and Resorts Global have much to offer

Did you know Warwick Hotels has 55 Hotels worldwide situated in exciting key city centre locations such as New York City, Chicago, London, Paris, Geneva, Brussels and Barcelona?


Warwick Hotel Brussels has a lot to offer, located in the heart of the capital. The Grand Place, Le Square Convention Centre and Manneken Pis are all but a stone’s throw from the hotel’s doorstep, putting guests in the centre of Belgium’s awe-inspiring architecture and welcoming culture. Facilities available include underground parking with 80 spaces, a fitness room including a sauna guests can enjoy and use to relax and newly refurbished meeting rooms. 


The hotel offers the “most beautiful Suite in Brussels”, the 250m2 Penthouse Grand Place Suite offers the best of Warwick style. Offering a truly unique experience, this gorgeous suit boasts the luxurious feel of a private penthouse with its private elevator and the luxury butler service. All beautifully designed with its 150m2 terrace. Newly opened this year was their rooftop secret Bar to the Grand Place Suite, overlooking the famous Grand Place and is open during the summer.


Their Recognition program is celebrating its 2 years this year, starting their “lobby experience” to present their loyalty system once a month by spending a day with customers in their lobby and providing an opportunity to join the loyalty program.


Their Gallery Hotels in Barcelona and Malaga are rated 4* Superior Hotels, with meeting rooms for up to 200 people, outdoor terraces for Event up, and provide Mediterranean and high quality cuisine using local products. 


Warwick Geneva USP has a central location next to the main train station and 300 meters from the lake, with public transport links to the airport. Available at the venue are 7 meeting rooms that welcome up to 200 people in theatre style, free Wi-Fi, off site Fitness centre, Public Transport pass and 20% discount on food. 


New refurbishments to the windows mean the triple glazed dynamic windows provide great sound proofing, better regulation of the room temperature, and automatic glass tinting according to the level of sunlight.


Bateaux London to relaunch new boats

Sodexo Prestige Venues & Events, is reinventing dining on the water with the relaunch of two of its classic boats as modern dining experiences. 

Bateaux London Cruises

Under the umbrella of the Bateaux London, the Glass Room will open this November with the River Room completed by Easter 2019. These destination dining rooms on the water, sailing from Embankment Pier, will welcome individual diners, corporate dining, celebrations and private charter.

The Glass Room can accommodate 235 as for dining and 400 guests for a reception. Signature features include an exterior viewing platform for groups of up to 60 and a private dining room seating 10.

Bateaux London sunset cruise
Bateaux London

“Bateaux spearheaded dining on the Thames over 25 years ago and we are so excited to be yet again leading the way with a new, elevated offering. Our aim is to bring a truly unique food-led experience to the Thames, not just a destination restaurant, but a complete onboard package complemented by outstanding design, impeccable service and a quality food offering not to mention striking views.’’

Catrin White, marketing director at Sodexo Prestige Venues & Events

How to ensure your Christmas bash goes with a Ho Ho Ho!

Logo for the Smart Training Company
By Jen MacPherson and Rose McDonald, The Smart Training Company

The Smart Training Company offers top tips for event organisers and venues over the Christmas festivities. To get us in the mood here’s some fun facts about Christmas:

  • According to tradition, you should eat one mince pie on each of the 12 days of Christmas to bring good luck.
  • US scientists calculated that Santa would have to visit 822 homes a second to deliver all the world’s presents on Christmas Eve, travelling at 650 miles a second.
  • 6 million – The number of rolls of Sellotape that will be sold in the UK in the run up to Christmas (5.99 million is the number of rolls that you can’t find where the tape ends)
  • According to a survey conducted in 2016, 57% of adults in the UK would gladly sacrifice seeing relatives on Christmas Day if it meant they could spend more time on Facebook.
  • Nearly 60 million Christmas Trees are grown each year in Europe
  • In a recent Yahoo poll, users voted the most popular Christmas film of all time as Home Alone, with The Muppet Christmas Carol second, and It’s a Wonderful Life third.
Christmas food, table and decorations

Top tips for event organisers

Plan ahead

Start planning as soon as you can to ensure you get the choice of date and venue that you want. The more unique venues will always book up quickly. Then send a ‘save the date’ around the office. Be aware of venue deposit and cancellation terms, just in case.

Accessibility

Find a venue that’s easy for people to get to and think about arranging for taxis home. If you choose a venue with bedrooms check to see if there is a special accommodation rate that you can offer attendees as another option to a taxi.

Delegation

Consider setting up an organising committee. There’s a lot to do and it’s a big responsibility to spread the load. Discuss what’s been done before; what did people like, what didn’t work and agree your budget.

Does it need a Christmas theme?

Think about tying the event together with a theme. You can then follow this through in the invitations, dress code, activities and even a competition and novelty prizes on the night.

Plan the menu

Whether it’s a themed event or Christmas fayre make sure there’s plenty of food and there is plenty of choice, so it will suit everyone. A buffet works well for larger groups, and guests can then eat when it suits them. It’s nice to have a midnight snack laid on later in the evening, such as soup, bacon butties or food items tailored to your event theme. Surprises are fun and memorable! Some venues will provide this anyway so ask the question.

Do you need a table plan?

Seating plans are often a good idea for larger groups. Mix people from different departments up and possibly ask guests to move places for dessert to encourage more interaction. Place some small activities on the tables, such as puzzles, jokes and games which will add to the fun! Set up a WhatsApp group or encourage Instagram or Twitter interaction and then use pictures and posts to create a fun newsletter after the event.

How will you entertain your guests?

Think about the music and entertainment … again, cater for all as many different tastes as possible. Venues can help you and should have some good contacts. Research what you’re looking and whether the entertainment is suitable so that there are no surprises on the night.

Prepare, prepare, prepare

Check everything with the venue a week or two before to ensure both sides have covered everything; it’s also a good idea to do a debrief with the venue after the event especially if you think you will return next year.

Be a great host

Meet and greet your guests on the night. If you’re part of an organising committee then you can divide up jobs on the night. Ensure your guests are comfortable and looked after but above all make sure you have a fun night too; you will deserve it!

The Smart Training Company is running a Christmas Sales and Spend Review Workshop in January and February 2019 to help venues review 2018 and plan and maximise sales and marketing opportunities in the run up to, and over the Christmas period in 2019. For readers of the Edge Venues please enter promotional code SMARTVIP19 to book delegate places at £165 instead of £199.  For more information  click here

The Smart Training Company’s Christmas Tips For Venues

The Smart Training Company logo
By Jen MacPherson and Rose McDonald, The Smart Training Company

The Smart Training Company offers top tips for event organisers and venues over the Christmas festivities. To get us in the mood here’s some fun facts about Christmas:

•  According to tradition, you should eat one mince pie on each of the 12 days of Christmas to bring good luck.

•  US scientists calculated that Santa would have to visit 822 homes a second to deliver all the world’s presents on Christmas Eve, travelling at 650 miles a second.

•  6 million – The number of rolls of Sellotape that will be sold in the UK in the run up to Christmas (5.99 million is the number of rolls that you can’t find where the tape ends)

•  According to a survey conducted in 2016, 57% of adults in the UK would gladly sacrifice seeing relatives on Christmas Day if it meant they could spend more time on Facebook.

•  Nearly 60 million Christmas Trees are grown each year in Europe

•  In a recent Yahoo poll, users voted the most popular Christmas film of all time as Home Alone, with The Muppet Christmas Carol second, and It’s a Wonderful Life third.

Christmas food, table and decorations

Smart Training top tips for venues

Business on the books

Assuming you’re reading this today, in November, start by reviewing your ‘Business on the Books,’ compare to previous years’ budgets and identify your gap. Do you need more bookings? Or does the focus need to be on Food and Beverage sales?

Have a strong team supporting you

Include the right team members to help you. Involve them in generating ideas, help understand the logistics and ensure you stay within budget. Involving others will motivate and build team relationships that will benefit the smooth running of events through December.

Know your targets and how you’ll achieve them

Plan how you are going to achieve wine and beverage sales for each Service, Party Night or Private event to exceed beverage budget. Do your team have excellent knowledge of your Christmas food and drink menus? Why not organise some training sessions in Food and Wine matching? Increased Knowledge = Increased Sales.

Recognise sales opportunities

Does your team know how to recognise sales opportunities? Are they motivated to achieve targets? What incentives do you have in place to encourage your team to sell? Engage your team from the beginning and you’ll deliver a successful event every time.

Make time to evaluate

You should put a date in your diary in January to review how well your Christmas events performed from both a sales and an operational perspective. Identify what made the event or night successful, and what would you do differently next time? Plan your marketing effort across the year and promote events on your website as early as possible.

Plan ahead

It’s a good idea to use an annual planner- style chart to plan all activities across the year and to keep the team on track. Ensure this is updated regularly for each event.

Agree all the activity needed within the whole team so everyone is involved, has contributed and is motivated to ensure success for 2019 and beyond!

The Smart Training Company is running a Christmas Sales and Spend Review Workshop in January and February 2019 to help venues review 2018 and plan and maximise sales and marketing opportunities in the run up to, and over the Christmas period in 2019. For readers of the Edge Venues please enter promotional code SMARTVIP19 to book delegate places at £165 instead of £199. For more information click here

Leonardo Hotels Acquire The Midland Hotel, Manchester

Leonardo Hotels acquire the Midland Hotel, Manchester
Leonardo Hotels acquire the Midland Hotel, Manchester

Leonardo Hotels has announced the acquisition of the iconic Midland Hotel, Manchester. Situated in the heart of the city the Grade II listed building opened in 1903 is home to 312 bedrooms including 7 suites, the award winning 4 AA rosette restaurant Adam Reid at The French and 2 AA rosette Mr Cooper’s. There is also a Tea Room and the newly refurbished Midland Bar ,the historic hotel has 14 inspiring meeting and function rooms suitable for weddings, award ceremonies, gala dinners and AGMs for up to 700 people.


Leonardo Hotels will draw on the fascinating history of The Midland, whilst also looking to the future to offer great guest experiences.






Soho Music Venue To Open After £1M Refurbishment

Soho music venue to open after £1m refurbishment
Soho music venue to open after £1m refurbishment

The historic Soho Round House will reopen as Soho Residence with a bar, club and lounge space in London’s West End at the end of November. Built in 1892, the Roundhouse building itself has previously existed as blues and skiffle clubs, welcoming celebrated performers from around the world.


The venue will open its doors on 28 November at 83-85 Wardour Street and will have a capacity of 350 spread across three floors. The first floor and the basement club are both available for private hire.


The ground floor of Soho Residence will have a hint of art deco style with Crittal inspired windows, hanging plants and banquette seating whilst the basement club features festoon lighting, big screen imaging and a selection of craft beers and cocktails.