A panel of industry experts has emphasised the importance of business leaders taking responsibility for their staff and undergoing more mental health and wellbeing training.
The three-person panel discussed wellness and mental health within the meetings industry at International Confex 2019. The panel consisted of Jenner Carter, head of marketing at Lime Venue Portfolio and marketing chair at the HBAA, James Hitchen, GM of the Event Marketers Association (EMA), and Laila Datoo, a mindful business coach.
Carter, who recently picked up a qualification in Mental Health First Aid through the HBAA, spoke about the importance of leadership in addressing mental health in the work place.
“The industry has discussed at length the level of stress and anxiety found within event professionals, and awareness has been driven by some really great initiatives,” she said. “However, to turn awareness into action, leaders need to be trained to both spot staff showing signs of illness, and to intervene where possible.
“One of the things we learn through mental health first aid is the early warning signs, and how to handle intervening in a sensitive but professional manner.”
Hitchen said that the events industry needs to think about prevention rather than “just managing the symptoms of poor mental health”.
He said: “Leaders in business need to support their teams in improving their mental fitness. I believe it is a company’s responsibility to create conditions that supports living well.
“A company with a culture of wellbeing is happier, healthier, more productive and more profitable.”
The Mental Health Foundation estimate that 70 million work days are lost each year due to mental health problems in the UK, costing employers approximately £2.4bn per year.
The panel shared tips with the audience and emphasised the importance of the right level of training and awareness from senior leadership.
Datoo said: “Business leaders need to start equating wellbeing with performance and productivity. The happier and healthier your people, the better your bottom line.
“We shouldn’t wait for absenteeism figures to rise, people to leave or burnout or the culture to become toxic to address this.”
The HBAA runs a Mental Health First Aid (MHFA) accredited course that gives participants a recognised qualification to be a mental health first aider.
