IMEX Frankfurt 2024, Edinburgh business events, ISO 20121, HOSPA report & more

This month’s news round-up brings you some of the industry and association news and views from April 2024, including IMEX Frankfurt 2024, Edinburgh business events, ISO 20121, HOSPA report, and more.

Headlines

4,000 buyers are expected at IMEX Frankfurt 2024.

The event takes place at Messe Frankfurt on 14-16 May.

Carina Bauer, CEO of the IMEX Group told M&IT, “We know that face to face events are where some of the most valuable business conversations take place – according to EIC research as many as 22 per cent of new customers are generated through in-person events. Our show’s carefully designed to facilitate this and, from the demand we’re currently seeing from both buyers and suppliers, the appetite to meet and do business as we head into the second quarter of the year is impressive.”

Suppliers representing destinations, venues, hotels are ready to do business at the show. And an area of the show floor devoted to technology will showcase solutions covering payments, virtual events and content management among others.

Find out more at IMEX Frankfurt.

Convention Edinburgh has partnered with Edinburgh Chamber of Commerce to showcase the power of business events for the city.

At an inaugural partnership event – ‘Why business events matter: the economic power and impact of events’ – on Tuesday 30th April at the EICC, speakers from across Edinburgh’s events, technology, and academic sectors will discuss how a collaborative cross-sector approach can pay dividends for the city.

The speakers lined up for the event are Professor Gary Hutchison, Dean of Applied Science at Edinburgh Napier University, Turing Fest’s chief operating officer Tanya Gaxiola, and Lesley Williams, Director at Caellium and former Managing Director of Best Cities.

Marshall Dallas, EICC, CEO, said: “We’re excited to partner with the Chamber of Commerce, and we fully expect next week’s event to be insightful given the calibre of speakers we have in place.  Importantly, it also reflects on the shared passion we have for Edinburgh and how business events can have an outsized benefit towards local economic impact.”

VisitScotland’s Business Events Association Report in March revealed that business event visitors to Scotland spend more per head than any other kind of visitor, with an International delegate spending approximately £450 per day.  By contrast, leisure visitors from Scotland’s highest-value international market, the USA, spend around £180 per day according to latest data.

The EICC took on the guardianship of Convention Edinburgh on behalf of the City of Edinburgh Council in May 2022, with a remit that includes attracting conferences and events to Edinburgh, supporting city bids, and assisting event bookers during the destination and venue selection process for their conferences.

During this time, Convention Edinburgh has received over 400 enquiries, confirming 60 events which will attract over 21,000 delegates to the city, equating to £47 million of economic impact. 

Amanda Wrathall, Lead at Convention Edinburgh said: “The small but agile team we put together for Convention Edinburgh has done a fantastic job over the last couple of years, with their performance reflected in the positive numbers that have come through. Credit must also go to the multiple city partners who have supported and contributed to the business event outcomes to date.”

Liz McAreavey, Chief Executive of the Edinburgh Chamber of Commerce, added: “The £47 million economic benefit clearly illustrates the value that the convention bureau brings to the city. In addition to this, the bureau’s work supports jobs across a wide range of sectors in the city, both directly and indirectly.

“It is vital that our policy-makers understand the role and impact of business tourism, which attracts high-spending visitors, many of whom will return to the city for holidays after attending business events here, and some even to live and work. It is a crucial component in promoting our city to the global community and has proven to be extremely successful.”

AGF (A Greener Future) has published its latest Festival Sustainability report for European festivals.

The 2024 report compiles a year’s worth of research and analysis from over 40 festivals across Europe into sections covering mobility, food and drink, water and sanitation, power and fuel use, waste and recycling, and carbon emissions.

There have been some significant areas of improvement, such as the increase in bans on single-use plastic serve ware from 54% in 2022 to 75% in 2023, the reduction in average waste per person per day from 0.75 kg to 0.5 kg, and more festivals going fully vegan or vegetarian.

AGF also expanded its carbon footprint breakdowns for festivals and compared emissions by type of festival. The results further highlighted the significant impact of travel and transport and that food and drink are often the second largest source of emissions after audience transport. Festivals that moved to a fully meat-free event reduced their food-related emissions by over 60% on average.

Claire O’Neill, AGF CEO, Says: “2024 is the 18th year that AGF is assessing festival impacts worldwide. It’s good to see improved understanding, data, and performance from events. We are seeing progress, but more still needs to be done to now additionally adapt to changing and more extreme weather. There is a huge opportunity for collaboration with other sectors such as transport, energy, water and food who all have targets for net zero and protecting ecosystems. New ways of doing things need dynamic and attractive platforms to reach people, which is what festivals are. While progress is good, the background is changing, adversely – We’re on a path to net zero but the path just got steeper, so we need to keep upping our game.”

Anyone interested in how the festival sector compares to corporate events can read AGF’s full report, here.

The SITE GB board has announced that Deborah Crosswell and Joe O’Connell will be stepping up to the role of co-presidents in 2025.

The pair will take over from Anthony Kelly and Leigh Butterfield who will stand down at the end of 2024 but remain on the board as immediate past presidents.

Since January 2023, the chapter has been led by co-presidents Kelly and Leigh, who with the support of the board, have seen the chapter achieve its largest membership level since inception and attract a record-breaking attendance at the now-renowned Annual Christmas Lunch in 2023, raising over £26,000 for industry charity Meeting Needs.

Crosswell, client relationship director at creative communications agency Top Banana, and O’Connell, founder and CEO of growing events agency Black Book, are both currently serving as directors on the board and between them bring many years industry experience to their co-presidency.

“We are delighted to be taking the reins from Anthony and Leigh and look forward to working with the board to build on their strong legacy and continue growing and developing the SITE GB chapter,” they said.

“It’s been a privilege to be serve as co-presidents of SITE GB over the past 18 months, during which there has been many highlights for the chapter. There is still plenty of work to do before the end of the year, and we’re looking forward to continuing to lead the board as we deliver more fun and inspiring events for the UK incentive travel community over the next few months,” added Kelly and Butterfield.

Report shows a 14% total revenue increase in UK conferences and events.

The sector overview, compiled by HOSPA (The Hospitality Professionals Association), is based on data from sources such as Hotstats, Venue Performance, and De Vere Hotels.

The UK hospitality industry appears healthy, with a positive outlook for ‘2024 and beyond’ – by the end of 2023, reported revenues ‘bounced back to be more or less in line with 2019 levels’. 

What’s more, when comparing 2023 against 2022, ‘hospitality businesses, typically, enjoyed a more than 14% increase in Total Revenue – and a 13.7% growth in Gross Profit.’

According the The Business of Events, Jane Pendlebury, CEO of HOSPA, said: “As we recently passed the four year anniversary of the start of the pandemic, in some respects it feels like a distant memory. But the effects on the hospitality industry were so profound, it left scars on the sector that will take longer to heal. Analysing conferences and events though has presented a refreshing and reassuring picture – which shows that recovery, in some instances, has been very positive. 

And while some aspects have returned to 2019 levels, others, specifically conference and banqueting have been reinvigorated and revitalised to the point they’ve surpassed previous performance. This is fantastic to see.


As a sector, it’s important we take stock and look at areas of strength and weakness. And whilst parties have declined –impacted by economic factors as well as post-pandemic optics – the fact that other areas of hospitality have come to the fore in their place, just serves to underline the resilience of the hospitality industry. It’s something we should all be grateful for!”

Download the full report from hospa.org.

The Events Industry Alliance has published its eighth Size and Scale Index for Exhibitions report.

The Events Industry Alliance (EIA) – the collective associations of AEO, AEV and ESSA, has published the eighth Size and Scale Index for Exhibitions (SASIE) report.

The total number of event days and total gross space sold has increased since 2022 and is now broadly on a par with pre-Covid figures. However, average duration and average gross and net size of exhibitions were slightly down on the previous year.

Marija Erzen, co-owner, Solutions2, ESSA chair and current EIA chair, commented, “The report provides vitally important market insight for our industry and includes cumulative comparative data from 2015.”

Rachel Parker, AEV director, said, “The report is now the only one of its kind providing in depth analysis of UK exhibitions and is of great value for both our members and in discussions with government. As always, we are appreciative of the time and resource contributed by the participating AEV and AEO members, many of whom have been providing data since the report’s inception in 2014.”

Erzen remarked, “With over 1,000 exhibitions, the 2023 report shows the number of exhibitions were up significantly and at comparable levels to the pre-Covid period. Visitor and exhibitor numbers also showed signs of recovery although not yet reaching pre-Covid levels. We have seen some venues reporting their highest number of new show launches helping to truly underline the positive impact of the exhibitions industry on UK trade.”

The increase in events in 2023 is partly explained by a significant upturn in conference events (with minimum 500m2 of exhibition space) but also many new consumer events, impacting positively on totals.

Parker added, “The UK exhibitions industry will continue to play a crucial role in driving international trade and prosperity for business event destinations across the UK while, at the same time, supporting the government’s growth agenda. We will continue working with policy makers to reduce trade friction and ensure greater access to markets for the industry.”

The report is compiled annually by RJS Associates and Tony Rogers Conference & Event Services.  Participating AEV and AEO members submit the data which is then weighted and analysed to produce the report.

Read the full report via the EIA, here.

BSI has published updated ISO 20121 sustainability standard for events.

BSI has published an updated version of the event management sustainability framework, ISO 20121, with increased focus on climate change, supply chain, and human rights.

Find out more in from the YouTube clip below, from Positive Impact – the not for profit organisation set up to provide education, training and inspiration for the event sector on how to operate sustainably:

Power of Events Schools Engagement Programme is back for summer.

The Power of Events, the not-for-profit platform that provides an overview showcase of the UK Events Industry, event analysis and data evaluation to support the community, has reported significant progress in its Schools Engagement Programme, launched in January 2024. In the three months to March, it has engaged over 2,750 pupils at 15 schools in the East of England pilot, supported by EIF grant funding.

The programme has received positive feedback from ambassadors who have witnessed first-hand the impact the programme has on pupils.

The pilot has reported a 63% growth in pupils’ understanding of what the events industry is and linked consideration of a career in the events industry. It climbs from an initial 2% pre-presentation to 65% post-presentation.

There are a further 35 school engagements booked in during the summer term which PoE says should result in total engagement of over 9,000 pupils.

Plans are being initiated for expanding across the UK into new regions in the autumn with more information promised soon.

Andy Rice from MEI, one of the Schools Engagement Programme ambassadors said, “Supporting the Power of Events with their schools initiative has been very rewarding. It has been heartening to see glazed faces of indifference transform to engaged enthusiasm when the breadth and depth of the events industry is shared and the opportunities which exist for young people and the multitude of paths to entry are explained.”

Email: hello@thepowerofevents.org for details on how to get involved.

ITB China 2024 returns, matching the exhibition’s 2019 scale.

ITB China 2024, from 27 to 29 May at the Shanghai World Expo Exhibition & Convention Center, marks a pivotal moment for the global tourism community. Boasting +600 exhibitors, over 1,000 hand-selected buyers, the ITB China Conference running alongside the exhibition, and numerous networking opportunities, ITB China 2024 is set to be another landmark event. 

ITB China 2024 has surpassed the scale of 2019, signalling a robust recovery for the industry. With more than 600 travel and tourism organisations and companies from over 80 countries confirming their participation, this represents a remarkable 60% scale increase compared to the previous year, demonstrating the event’s growing success.

Lydia Li, Deputy General Manager of ITB China, said: “ITB China 2024 is a testament to the resurgence of China’s travel market. Despite ongoing challenges, the overwhelming participation of our exhibitors, buyers and trade visitors reflects renewed confidence in the industry. With strong partnerships and an unparalleled number of international exhibitors, including many newcomers, this year’s event marks the return to pre-pandemic levels in China.”

ITB China’s travel think tank, ITB China Conference, will offer content and insights tailored to address the information needs of exhibitors and visitors, providing an in-depth understanding of the Chinese and global tourism market. With a line-up of around 100 outstanding speakers covering some 50 thought-provoking topics, attendees can expect valuable discussions on industry hotspots and emerging trends and foster meaningful connections with industry key opinion leaders. 

Highlights include a round table conference co-hosted with the Society for Incentive Travel Excellence (SITE), focused on raising professionalism and international influence of China’s MICE industry. The conference will also feature a keynote address by Trip.com Group, the Travel Service Partner and content partner of the ITB China Travel Trend Report 2024/25, offering unique insights into emerging trends, Chinese traveller behaviour, and market opportunities. 

For more information about ITB China 2024, visit www.itbchina.com

UKEVENTS UK Spring Budget wishes, mia’s latest survey, Conference News DEI market research, & more

This month’s news round-up brings you some of the industry and association news and views from March 2024, including UKEVENTS UK Spring Budget wishes, mia’s latest surveyConference News DEI market research, and more.

Headlines

UKEVENTS shared its UK Spring Budget wishes.

Ahead of the 2024 Spring Budget Michael Hirst OBE, Chair of UKEVENTS Working Group for Advocacy and Government Relations, shared his views on what the industry needs to meet its potential.

Writing on the UKEVENTS blog, he commented: “Ahead of the Spring Budget on the 6th March 2024, it is important that UKEVENTS lays out its recommendations to His Majesty’s Government on what the events industry can offer the United Kingdom.

“While the events industry continues to underpin so much in terms of cultural vitality, societal advancement and trade, there is much more it can offer the Government in terms of supporting its own policy agenda.”

The blog highlighted championing innovation, Facilitating trade and investment, preserving vibrancy, and more. 

Read the blog in full, here.

A researcher at the University of Northampton (UON) is asking event planners how they make decision to avoid disaster.

Claire Drakeley is a senior lecturer in Events Management at the UON and part way through a PhD in which she explores how critical decisions are made as events are taking place.

She is now asking event professionals to complete a 25min survey in which she presents different scenarios and asks survey participants how they would react to them.

Claire said: “…what if you’ve organised an event for 5,000 ticket holders, and then your audio-visual contractor doesn’t turn-up, there are major technical issues or the weather turns your venue into chaos?

“There’s a good chance you’ve been to an event where there have been major issues behind the scenes, but did you notice anything? These scenarios playout all the time, often combining to make it even more challenging, and it is usually up to the experience and knowledge of the Event Management Team to solve the problem before anyone notices.

“I hope this research will end up as a decision-making tool for new, and experienced event managers, which will help bring calm to the chaos and enable them make better decisions when faced with these complex situations.”

This is the first phase of Claire’s research and ahead of the next stage she is inviting survey participants to be part of an expert panel process with three rounds of online input over a four month period to record their feedback on the research and its findings.

The survey includes an invitation to participate in further research activity and to add an email address if they would like to receive the results of the research when it is completed next year.

If you would like to know more, or have any questions, please email Claire via –  claire.drakeley@northampton.ac.uk.

mia’s (Meetings Industry Association) latest survey, conducted in February 2024, has shown a positive financial industry outlook and rising future bookings.

Yet, as Kerrin McPhee, mia’s chief executive highlights, “…there are still a variety of matters that we as a sector must keep on the radar. We cannot ignore the vast evolution of events that we are anticipating taking place over the next 12 months.”

Yet, as Kerrin McPhee, mia’s chief executive highlights, “…there are still a variety of matters that we as a sector must keep on the radar. We cannot ignore the vast evolution of events that we are anticipating taking place over the next 12 months.”

Some of the survey’s highlights include:

  • 73% of organisations are forecasting greater revenue in 2024 than they did for 2023
  • 59% have more confirmed future business as of 1 January 2024 than they did as of 1 January 2023
  • Overall costs to the sector increased 14% on average in 2023
  • 50% of venues are currently prepared for the introduction of Martyn’s Law

View the report in full, via mia.

Conference News has launched market research to explore social responsibility, diversity, equality, inclusion (DEI), accessibility, and mindful language and content in event planning.

The publication, in partnership with Marketing Manchester, has shared that its aim is to uncover how organisers incorporate these values to foster more inclusive and responsible events.

You can support the research by providing your insights via the link in this feature on Conference News.

The Business Travel Association (BTA) is calling for an end to unfair and excessive airport pick-up and drop-off fees.

The BTA told TTG Media that “fees were earning UK airports £300 million a year and singled out Stansted, where a combined drop-off and pick-up is £17, as the most expensive in the UK.”

Details of fees were revealed in a BTA whitepaper, Drop the Drop Off Fees, alongside calls for a government investigation into the charges.

Clive Wratten, BTA chief executive, said: “It is utterly illogical that these fees have soared to such unprecedented levels. To get dropped off and picked up kerbside is a necessity for so many travellers.  

Read TTG’s feature, here.

The Business of Events (TBOE), the Think Tank and Advocacy Network for the global events sector, has published its plan of activity for 2024/5.

It will see a significantly expanded schedule of work and activity as the next 12 months is set to be a critical year for the global events economy, with several high-profile elections taking place around the world. 

In the UK, as well as a general election likely to be held towards the end of 2024, local government and mayoral elections will also be held around the country, potentially changing the local political landscape.

All of this means that it is going to be even more important to engage with politicians and policymakers, creating content, briefings and holding events to promote the value and benefits of having a strong business events economy.

As well as engaging with what will be one of the largest intakes of new MPs in a generation, the activity will also connect event planners, both domestic and international, with TBOE partners. These connections will help ensure that the UK remains at the forefront of the global business events industry and continues to meet the needs of planners and delegates.

Working alongside strategic and content partners, the plan also includes an expanded programme of regional, national, and international events. These events will be predominately invitation only, bringing together senior event industry leaders to connect with politicians, policymakers, stakeholders and planners to look at ways in which together we can build better local and national economies through business events.

Martin Fullard, Director of News & Content at TBOE said; “The need for increased advocacy to highlight the opportunities available by having a strong event economy has never been greater, which is why this year we are significantly expanding our sphere of activity; more research, more events, more insights and more engagement.

“In the UK, we have a limited but critical window of opportunity to tell our story, as the focus shifts towards a general election and a much-changed Westminster landscape. This is why we have been focussing on engaging with those who are likely to be in parliament and in positions of influence, as well as continuing to connect with the corporate and association planners and agencies, to ensure our partners have real-time insights into how the UK can become even more competitive as a world-leading event destination.”

This year, a number of regional events will also take place, along with specific Advocacy Forums, which will be held within existing events and trade shows. Due to the UK general election likely taking place in the Autumn of 2024, the signature Global Policy Forum will now be held in February 2025 in Westminster.

Full details of the plan can be downloaded via the Business of Events, here.

C&IT has published a feature on how to get the data stakeholders actually want for event ROI. 

The feature claims that even though 73% of event marketers are confident in their data, there is a gap when it comes to useful metrics.

Read more here, including details of a reaport that asked 500 brand decision-makers across Austria, France, Germany, the United Kingdom, and the United States working in the Alcohol, Beauty, FMCG, Retail and Technology categories about the live event marketing KPIs that matter, how they would use quality data and the developments they hope to see in the future.

Northstar Meetings Group has revealed that event professionals’ shift to hybrid working is making them more productive and improving company culture.

The group’s latest First Look Research survey reveals that 87 per cent now work from home for part of the week (61%) or work remotely all of the time (26%), with just 13 per cent describing themselves as office based.

Most (72%) were ‘happy’ with their working arrangements and 58 per cent said they thought the increase in hybrid working post-pandemic had increased productivity.

Download and read all the key findings, including thoughts of Northstar Media Group UK’s editorial director James Lancaster via M&IT.

View from the EDGE

EDGE Venues’ Commercial Director, Scott Ford, summed up this March’s monthly insights:

Image of Scott Ford, with his comment: "It's great to see Conference News's focus on diversity, equality, and inclusion (DEI). DEI is an essential and often overlooked area in organising successful events. As society grapples with this vital area, seeing our industry's leading role in pushing these crucial discussions is heartening.

The mia's latest survey on the business outlook for the events industry lends weight and substance to what we experience daily. It can only be good news for UK events as the post-pandemic recovery gains momentum.

2024 is seemingly the year of political change at home and globally, and more people than ever are exercising their democratic rights. So, it's encouraging to see the likes of The Business of Events pushing our mutually beneficial agenda of a strong events economy and engaging with policymakers at every level to advocate for a dynamic and successful domestic and global event marketplace.

With the 'total cost' of events becoming more important than ever as event planners try to balance the cost versus return on investment for their events, we were encouraged to see the BTA focusing on some of the hidden costs of events like the seemingly excessive charges at some UK airports for the simple and necessary act of dropping off and picking up delegates. Couple this with C&IT's work on what data is useful when obtaining an accurate and actionable event ROI. 2024 will be the year we will finally start to see some quality metrics for ROI on events."

mia to debate AI and Brexit at Future Fit Conference

The Meetings Industry Association (mia) is planning a giant leap into the future with expert-led discussions on sustainability, AI and Brexit at its upcoming Future Fit Conference.

On Monday 11 March the mia, which has more than 800 members, will host a day of expert-led insights into the future of the meetings industry.

Held at America Square in London, the Future Fit Conference will hear from keynote speakers on issues such as artificial intelligence (AI) and augmented reality, sustainability and the potential opportunities posed by Brexit.

With nearly 40 years of industry experience, expert speaker at the event Richard Lewis believes it’s important to be prepared for the positive impact technological advances will have on the business meetings and events industry.

He said: “Without a doubt, disruption will continue at a faster pace than ever before and our industry will not be immune from change.

“In fact, it is about time we woke up. AI, AGI, robotics, blockchain, AR and Infotech will positively impact almost every aspect of travel and tourism.

“Disruptors will disrupt the disruptors. New entrants will challenge legacy operators and we have seen nothing yet.”

Delegates will hear speakers scrutinise AI as a money saving tool, address issues surrounding single-use plastics in the industry and discuss the current economic forecast.

Jane Longhurst, chief executive of mia, said: “Future Fit will offer delegates the enviable chance to discover what the future holds for our industry.

“The fantastic programme is designed to engage, educate and perhaps even make delegates feel a little bit uncomfortable.

“As a sector we have the opportunity to be bold and develop new and innovative plans to drive business growth by embracing and taking advantage of both the technological advances set to occur over the coming years and the opportunities presented by Brexit.

“At the same time, we have a huge responsibility to ensure that the sector takes its social responsibility seriously and how small steps can be made for larger gains by reducing our reliance on single-use plastic.”

Opening the conference is veteran broadcaster and journalist Declan Curry who will discuss the current economy and the challenges and opportunities for a post-Brexit UK.

Mia chair Kay England will tell delegates how the association is championing best practice with its #20PercentLess campaign.

The #20Percentless campaign is supported by the Zoological Society of London’s project officer Rachel Shairp, who is a leader of #OneLess.

Their sessions will highlight the necessary steps the industry should be taking to change its behaviour and safeguard our future.

Atsushi Ishii and keynote speaker Azeem Azhar will take to the stage to reveal the opportunities presented by AI.

Giraffe Innovation’s Rob Holdway will be looking at plastics and packaging alternatives and 15Hatfield’s Warren Campbell will be quizzed by conference chair Peter Hancock about best practice and the steps they are currently putting in place.

Professor David Russell, will discuss the importance of ecological consciousness amid cleaning and waste, food procurement, food logistics and guest services ahead of Expo 2020 Dubai.

Despite uncertainty, mia reveals delegate day rate growth up ten per cent

Meetings venues across the UK have overcome a challenging economy to experience a 10 per cent rise in delegate day rates (DDR) over the last four years, according to figures gathered by the Meetings Industry Association (mia).

Despite the ongoing economic uncertainty and a slowdown in the rate of GDP growth, the average DDR among mia members rose by 2 per cent in 2018 to £43.48, continuing the steady upward trend noted since miaTouchstone started tracking rates in 2015.

The outlook for the year ahead is also promising, according to results of the miaTouchstone survey. Overall enquiry levels were up by over 10 per cent in 2018 indicating the industry’s positive growth could continue into 2019.

Venues in the South West and East Midlands were among those with the highest rate rises. Both regions saw an increase of 20 per cent in their DDR rates in 2018 while residential rates rose around 25 per cent

Average 24-hour residential rates reported by the mia member venues to the online benchmarking tool also rose by 2 per cent in 2018 compared to those in 2017 with the latter months showing a bigger uplift.

While rates rose, so too did the average number of meetings. Despite an immediate drop off in activity levels following the EU Referendum in 2016, the industry bounced back to experience 12 per cent growth in 2018.

Mia chief executive Jane Longhurst said: “The miaTouchstone results indicate that 2018 was a good year for most participating mia members. To see growth in many areas, particularly DDR, is testament to the hard work of mia venue members in providing an excellent service to their customers and is especially noteworthy against the backdrop of a challenging economy.

“It is also heartening to see that confidence in the business meetings and events market is high for the year ahead, although everyone is aware that the UK’s proposed exit from the EU at the end of March could change that.

“MiaTouchstone’s review of enquiry levels is always a key indicator of prospects going forward, particularly in the current volatile climate, and this will be a key measure for mia members to watch over the next six months as the UK economy adjusts to a ‘post-Brexit’ world.”

UK’s convention bureaux to return for second mia Destinations Summit

Teams from destination marketing organisations and convention bureaux around the UK will reunite next month for the second Meetings Industry Association’s (mia) Destinations Summit.

Sponsored by VisitBritain, the two-day event will take place from 11-12 February at the Hilton Liverpool City Centre and is open to anyone responsible for attracting conferences and events at a destination or convention bureau.

Following the success of the inaugural summit last year, convention bureaux professionals from across the UK have come together to create a thought-provoking two-day programme designed to upskill the knowledge, skills and confidence of those working in key roles to attract business events to their destination. 

Highlights will include a key note address by one of the leading figures of the international meetings and events industry, Christian Mutschlechner, the director of the Vienna Convention Bureau.

Airbnb’s head of EMEA partnerships Hadi Moussa, will also be giving a talk about new and innovative ways for destinations to utilise their system for events and Julian Stubbs, founder and CEO of Up There, Everywhere will be delivering a session on branding and place marketing.

Paul Szomoru, director of business at NewcastleGateshead Convention Bureau and Destinations Chair for the mia, said: “We are really excited about holding our second mia Destinations Summit in Liverpool. With a fantastic mix of international speakers and colleagues from VisitBritain and UK destinations, we are pulling leading experts and practitioners from near and far to share best practice on a range of subjects.

A lot of the content is being delivered by convention bureaux for convention bureaux on some very important subjects such as accommodation booking service excellence and destination strategic alignment.

“VisitBritain is a key delivery partner and it’s fantastic to have its support and involvement in the programme. The VisitBritain business events team will be delivering some great sessions, sharing the latest insights and engaging with destinations about the expertise the team can bring.”

Kerrin MacPhie, head of business events at VisitBritain, said: “We’re very pleased to be working with the Meeting Industry Association, supporting the Destinations Summit to boost the UK’s appeal as a leading destination for business events and promoting our role as a key partner to increase our share of the global marketplace.

 “It is an exciting time for business events in the UK with new venue openings and product launches in 2019. VisitBritain is also working on new initiatives to win more international business and the quality and strength of the convention bureaux is vital to making this happen, as well as the strong relationships we have with destination teams across the UK.”

Leading industry figures gather for mia sustainability conference

The Meetings Industry Association (mia) recently kicked off its campaign encouraging the business meetings and events industry to use less single-use plastic, with a roundtable discussion.

mia logo

Key discussions from the debate, which is being championed by mia chair Kay England, included engaging government, metrics and benchmarking, addressing cost issues, sharing best practice and working collaboratively with other sustainability leaders.

The roundtable was the industry’s first debate focusing on the issues and opportunities facing the sector. It aims to reach caterers, hotels, venues and suppliers in the business meetings and events industry across the UK.

Industry panellists shared ways they were operating more sustainably. Ivor Turner, general manager at The Lensbury, described how sales dropped by 50 per cent when they initially removed plastic bottles from their vending machines – until they educated guests. 

He said: “People aren’t as green as they make out to be. People have habits and having the tin didn’t register. As soon as we put the reason up, the sales went back up.”

The discussion turned to the importance of agreed and set metrics for measuring sustainability, as well as introducing official accreditation for venues and suppliers.

Jane Longhurst, chief executive of the mia, commented: “Demonstrating the impact and your savings is what I think the mia needs to take responsibility for. Helping people with a template or something that says ’this is how you measure it, this is how you take it to your client and this is your saving’ will be key, because you’ve got to sell it to the accountant as well.”

After the debate, mia chair Kay England, said: “It was fantastic to have some of the leading minds in the industry and sustainability sharing their passion, expertise and ideas on turning the tide on single-use plastic during our initial roundtable.

“Their commitment and enthusiasm has helped further fuel the mia’s desire to effect positive change. We are now finalising the framework of the campaign and compiling a whitepaper.” 

To find out more about the mia, visit www.mia-uk.org.